Exchange & Return Policy

So you can order with confidence:

  • On delivery: try the piece on at the door, and if it is not what you expected you can refuse it and only pay the shipping.
  • After delivery: exchange or return any piece within 14 days, as long as it is unworn, in its original condition and with the tag. You get your money back in full, minus shipping fees.
  • 3-month warranty on every piece: if any manufacturing defect appears, we replace it or refund you.

To exchange or return, message us on WhatsApp at 01068530039 with your order number and a photo of the piece, or visit our Mansoura store.