Privacy Policy

Our website respects your privacy and works to protect your personal data. This policy explains how we collect and use your personal data, the measures we take to keep your information private, and the choices available to you regarding the collection, use and disclosure of your data. By visiting the website directly or through another website, you agree to the practices described in this policy.

Protecting your data is very important to us. Your name and other information about you are used as described in this privacy policy, and we only collect information when it is necessary or directly relevant to our dealings with you. We keep your data as required by law or for the purposes it was collected for.

You can browse the website without providing any personal data. Your identity remains anonymous during your visit unless you have an account on the website that you sign in to with a username and password.

1. Data we collect

We may need to collect your information when you place an order on our website. We collect, store and process the data needed to complete your purchase, handle any later claims and provide our services. This may include, but is not limited to, your name, email address, postal and delivery address, phone number and payment details.

We use this information to process your orders, provide the services and information you request, manage your account, verify transactions, improve the design and content of the website and, if you do not object, send you information about our products and services. If you prefer not to receive promotional messages, you can opt out at any time.

We may share your name and address with third parties such as couriers or suppliers in order to deliver your order.

Other uses of your personal information

With your consent, we may use your information for surveys and market research for statistical purposes, keeping it fully confidential, and you can opt out at any time. We may also send you information about us, our products, offers and partners. To stop receiving these messages, use the unsubscribe link in any email and we will stop within seven working days. We may use anonymous data that does not identify you for other purposes, such as understanding how visitors use the website.

Competitions

For any competition, we use the data to notify winners and announce our offers. Details are available in the terms of each competition.

Third parties and links

We may share your information with our agents and contractors to help us with transactions under this policy, for example delivering products, collecting payments, statistics, marketing research, customer service, fraud prevention and reducing credit risk. If our business or part of it is sold, our databases including your personal information may be transferred. Other than that, we will not sell or disclose your personal data to third parties without your prior consent unless required by law. The website may contain third-party ads or links to other websites, and we are not responsible for their privacy policies or content.

2. Cookies

Accepting cookies is not required to visit the website, but the cart and ordering cannot work without them. Cookies are small text files that let our server recognise your device when you visit certain pages, saving you time and keeping your cart. They contain no personal information or viruses. You can set your browser to refuse cookies, but this may limit how you use the website. This website uses Google Analytics, which uses cookies to analyse how visitors use the website and may transfer this information to servers in the United States. By using this website you agree to Google processing your data as described above.

3. Security

We use appropriate technologies and security measures to prevent unauthorised or unlawful access to your information, or its loss or destruction. Data collected through the website is stored on a secure server protected by firewalls, and card details are protected with encryption such as SSL. No method is one hundred percent secure, so we strongly advise you not to send full card details to us unencrypted. We may sometimes ask you to verify your identity before disclosing your personal information, and you are responsible for protecting your password and device.

4. Your rights

You have the right to request access to the personal data we hold about you, to ask us to correct any errors in it free of charge, and to ask us at any time to stop using your personal data for direct marketing.